A YouTuber known as Vapestars details how he purchased what he thought was an iPad Mini from Walmart in Lakeland Florida. When Vapestars opened the box there was nothing but a couple cheap address books in it. He then ran right back up to the Walmart and demanded to speak to the manager. The store manager then proceeded to tell him what amounted to "You are shit out of luck buddy".
I reluctantly shop at at Walmart occasionally, mainly because I am forced to by insurance company to get my prescriptions there unless I want to pay an extra $10 penalty. They do have some good prices on many things there but the customer service is beyond horrible. No where on there website is there even any mention of striving to provided good customer care. Just recently my wife purchase a TV for her office on their website, so I had to go to the store to pick it up. It took about hour at the pickup desk just to get it, and I was the only person in line. So when Vapestars says they screwed him, I very much believe him.
So besides the fact they screw over their employees with a vengeance, having the worst customer service in the industry is just another reason not to shop there if you can.
Here is their corporate contact info in case you feel the urge to let them know how much they suck:
702 SW 8th Street
Bentonville, AR 72716-8611
Another way to let them know how much they suck is on Yelp. When posting on Yelp make sure you state YOU went there and service was bad. If you post something about Vapestars Yelp will just delete it. Also try to make it sound factual instead of just a rant, that is another reason Yelp will pull a post.